Telecom Giant Enhances Global Efficiency and Support with AgreeYa's Innovative TechOps Solution
Our customer is a leading American telecommunications giant. It faced a critical challenge in providing prompt 24×7 tech support for its expansive teams spread across diverse geographies. Time zone mismatches in support was not only hindering operational efficiency but also leading to prolonged downtimes, impacting the overall business operati...Read more
Empowering a FinTech Major with Revolutionary Banking Insights
Our customer is a leading Dutch financial technology (FinTech) organization renowned for its innovative solutions. As the organization’s financial product user base swelled, banks and financial institutions encountered hurdles in accessing precise client information from the source database. This impediment hindered their ability to offer per...Read more
AgreeYa's Intranet Modernization Redefines Collaboration for a Public Transportation Corporation
A transportation corporation in Indiana, partnered with AgreeYa to revamp its outdated SharePoint Intranet. The legacy system stifled collaboration and productivity due to its lack of automation and integration with Microsoft 365 applications. AgreeYa’s modernization roadmap included UI/UX redesign, customized workflows, Microsoft 365 integra...Read more
Unlocking Operational Efficiency with a Low/No-code Workflow Automation Solution
Our customer, a rapidly expanding multinational alcohol beverage company, operates across geographies, facing a high volume of approval requests from internal teams and affiliates. The absence of a centralized system hindered operational agility. AgreeYa facilitated the development of an Intranet-based centralized platform for processing approval r...Read more
Revolutionizing Sales and Customer Experience through Pega Decisioning Application for a Telecom Conglomerate
Based in New York City, our esteemed customer is a telecom giant with a colossal user base of over 143 million subscribers. Facing challenges with manual processes and delayed responses within critical business applications, the telecom giant aimed to enhance decision-making, increase sales, and deliver superior customer experiences. AgreeYa helped...Read more
A Banking Giant Reduced 72% of Regression Testing Time with a Modular and Unified Test Automation Solution
Headquartered in Phoenix, Arizona, our customer stands as a prominent U.S. regional bank renowned for its specialized financial solutions and personalized banking experiences. Prior to engaging AgreeYa, the bank grappled with manual regression testing processes, consuming significant time and leading to errors post-upgrades. Facing the imperative t...Read more
Revolutionizing Manufacturing Operations with a Centralized Data Platform
Established in 1993, our customer, a multinational beverage manufacturing powerhouse, operates across 30 bottling plants and two distilleries in India. The absence of a centralized platform for storing essential manufacturing documents led to scattered data across various systems, impeding access and collaboration. The repercussions were felt acros...Read more
Transforming Network Operations for a Telecom Giant with App Development
Established in 2000, our customer is a prominent telecommunications giant headquartered in Manhattan, New York City. Renowned for its extensive range of services including wireless Internet and phone services, the organization boasts a substantial user base spanning across North America. However, the surge in 5G users posed challenges in monitoring...Read more
Protecting Citizens from Hazards of Vehicular Emissions with a Leading-edge App
Founded in 1967, our customer is a leading air pollution control board responsible for overseeing air quality standards and managing climate change initiatives in California. However, the customer encountered significant obstacles with its legacy Clean Air Reporting Log (CARL) application, resulting in delays in grant funding and manual data entry...Read more
AgreeYa Helps Optimize, Customize and Modernize IT Service Management System
Based in Phoenix, Arizona, our customer is a leading banking corporation offering a wide range of banking services. The organization faced various IT service management challenges. The IT department, responsible for handling numerous service requests, encountered inefficiencies with the existing ServiceNow application in managing tickets effectivel...Read more