Ecommerce success has always been determined by how well an organization understands and meets its customers’ needs, and 2023 will be no different. The only contrasting aspect will be consumer expectations around customer support. Here are 5 ways ecommerce brands can improve their customer support in the new year…

Customer engagement strategy needs to be top of mind for ecommerce brands. Providing existing customers with a personalized experience and make them feel valued, and consequently make them loyal to the brand is critical to a brand’s bottom line. Read full article.

Inherently, SharePoint is a very flexible platform helping businesses to build applications and automation. With all the requisite data stored in SharePoint, it makes more sense for organizations to invest in building process automation solutions on this platform rather than integrating the same data with costly COTS (commercial off-the-shelf) products. Read the full article

Businesses should not only have a legal but ethical obligation to hire people with disabilities. Employing people with disabilities can help bring new ideas and fresh perspectives, increase productivity and boost higher-quality service.

Success of return to work is a function of patience, flexibility and regular communication with employees. And because of that, a hybrid culture has succeeded.

The world of work is changing at a rapid pace. Technology is widespread, diversity is key to attracting and retaining top talent and the line between personal and professional has started to blur.

Employees often seek out companies that ensure financial stability, work-life balance, and career growth opportunities. Organizations that understand this can set themselves apart from the competition. Read the article to learn tips to ensure you offer a great working environment and add value to your workforce’s careers.

Proper utilization of data and data analysis have become the pillar that ultimately defines a sales team’s overall success. The availability of data allows for improved decision-making, boosted performance, alignment with the current market trends and the ability to better understand potential prospects and customers better.

Test automation can save an entity ample time and costs when executed properly. Users are cognizant of the importance of automation but the challenge is to identify the ideal processes in which to automate that will ensure the greatest return on investment. While every test case can be automated, it isn’t always the best course of action. Organizations instead must identify the ideal test cases for automation in order to achieve the most optimal results.

The proper use of intelligent automation can also be instrumental in streamlining the administrative side of the healthcare industry. Healthcare facilities that want to remain competitive and effective in the future need to investigate the available automation solutions and adopt those that make sense for their business. Read the article to know more about how automation driven by enhancements in artificial intelligence (AI) and machine learning (ML) is becoming an essential component of many businesses and industries..

A dedicated RPO partner brings a wealth of knowledge, tactics, and technology to the process of identifying and ultimately hiring the right person for a given position. The recruitment expertise of an RPO partner allows companies to successfully fill critical roles while concentrating on what makes their business run. Read the article to know about the advantages of working with a reliable RPO service.

Virtual reality has already demonstrated recruitment and hiring space value. The benefits of VR in recruitment are only going to continue to increase as it becomes an industry norm. Read the article to know five ways virtual reality has impacted recruitment today and how companies can optimize it in the future.

The pandemic has created a lasting impact on businesses. Organizations have realized that they need the right set of skills and technological advancements to fill the recruitment gaps. This article talks about trends we believe are here to stay to attract top talent.

Organizations embracing neurodiversity witness overall employee morale and a positive impact on organizational culture. Neurodiversity in the workplace brings innumerable ways of executing a process with varied manners.

Recruiting and retaining a diverse staff can yield many benefits for organizations. On the flip side, lack of diversity can have a negative impact.

The article talks about several Low-code/No-code predictions. In 2022, the non-acceptance of low/no-code solutions for application development will negatively impact the fiscal situation of businesses working in the digital-first world.

This article talks about several DevOps predictions for 2022. It is anticipated that AI & ML backed DevOps will take a big leap forward in 2022.

This article talks about how the organizations and the management can help people return to office by following an advanced approach. It also further elaborates how the new-age hybrid working models and transformed workplace technologies can be leveraged to make it smoother and comforting for the employees to come back to offices.

The article talks about how AI can strengthen your organization’s cybersecurity and enhance the efforts of human information security teams. It emphasizes the excellent collaboration of AI and humans and how this collaboration can drive cybersecurity to new heights.

The article talks about how the Manufacturing industry can leverage AI-powered chatbots can lessen the efforts and scale-up operations across all dimensions. It also further elaborates the tips for implementing the right chatbot at the right time in a manufacturing unit.

The article focuses on how an AI-powered Chatbot can be leveraged in meeting real-time goals by eliminating lags and optimizing customer interactions. It also further talks about the way such Chatbots lead to efficient ticket management which further improves SLA.

The article focuses on how automation has replaced manual work to an unimaginable level and how it has created numerous job opportunities, especially in areas wherein more human intervention and discretion are needed. The article further debunks the myths around job loss due to automation through facts and figures.

The article focuses on how Microsoft’s Azure Machine Learning empowers organizations to overcome impediments such as high set-up costs, need for special coding skills and expensive hardware. It delivers comprehensive, simple, robust and responsible services enabling partners to build impactful data-driven apps quickly and securely using built-in, drag-and-drop configurations. The article further sheds light on the 6 top reasons to adopt Azure Machine Learning.

The article talks about how human resources and recruitment play a crucial role in building a successful organization. Organizations that combine effective HR management with advanced technology tools outperform those that do not.

The article talks about how organizations are hinging towards Intelligent Automation to resurrect and grow their business. According to a HFS and KPMG research, more than 30% of enterprises surveyed are already investing more than $50M in Intelligent Automation technologies.

The article talks about how Intelligent Automation (IA) can help businesses for post-pandemic business growth. It shares ways in which intelligent automation can help organizations in conquering the changes and get into speedy delivery.

The article talks about how pandemic has greatly affected and amplified IT recruiting. Because every industry needs IT professionals, the IT hiring cycle has always fluctuated with these widespread trends—and the pandemic was no different.
Information technology (IT) staffing shortages can have a tremendous impact on businesses. Between missed deadlines, lower worker morale, and reduced productivity, both product and service quality can suffer when staff are unable to access or fully utilize the technology tools that are part of their daily responsibilities.
The article further shares insights about gaining an edge in recruiting quality IT employees by developing a comprehensive and well-structured recruiting and selection program.

The article shares experiences from the real world to help organizations achieve alignment between business and IT for managing complex automation projects. With continuous and air-tight alignment between business and IT, businesses function better, get better results, make more profit, and witness better ROI as they hit their goals with less effort.

Such is the impact of this synergy, that organizations have witnessed increased efficiency of technology investments and expressively reduced the financial and operational risks associated with business and technical transformation.

The article focuses on steps that organizations should take to to drive the adoption of AI-powered chatbots after successful implementation. Despite all its benefits, a chatbot still needs to be successfully deployed and widely accepted by employees for organizations to reap its true benefits.

The article is based on an interview of Ajay Kaul and Arindam Ray Chaudhuri. It discusses how collections compliance has become of paramount importance in the wake of the changing Federal laws. Additionally, businesses need to adopt cloud based solutions to adjust to these changes.

The article talks about how AI-powered test automation tools enable organizations to move beyond the scope of simple rule-based test automation. It utilizes AI algorithms to efficiently train systems using large data sets. Through the application of reasoning, problem-solving and machine learning, an AI-powered test automation tool can mimic human behavior and reduce the direct involvement of software testers in mundane tasks.

The article talks about how Artificial intelligence (AI) and machine learning (ML) have been two of the most disruptive technological advancements of the past several years. Businesses are finding that effectively implementing AI and ML solutions can lead to improved quality, productivity, growth, and profits.

The article talks about how digital transformation has been one of the most prolific business trends to come out of the pandemic. COVID-19 forced change across the business landscape, and the sudden scramble to go digital has completely altered the way companies do business.

The article talks about how recruitment marketing has gone from an emerging trend in talent acquisition to a necessary strategy to attract top candidates and stay competitive. With a well-rounded recruitment marketing strategy, it’s easy to build your talent pool and keep it filled with a steady stream of great candidates.

The blog focuses on how organizations can utilize Microsoft 365’s native security features to keep their data safe. Apart from being one of the most popular productivity suites in the world, Microsoft 365 is also widely used among hackers, as demonstrated by the SolarWinds and Hafnium cyber-attacks. While these attacks utilized unique tactics, they also exploited inadequate security configurations set by organizations.

The blog explores how No-code would become the mainstay for all app development projects in 2021. As the pressure to achieve more with less increases in a challenging global economy, more organizations are changing their perspective and adopting rapid and simple no-code app development platforms. Such platforms enable teams to rapidly build apps that make a difference to business results and solve various technology bottlenecks.

The article talks about how the era of purely physical office locations for organizations is a thing of the past. Organizations are now looking to a post-Covid future that combines remote work and office time.

Creating a permanent, sustainable hybrid workplace – a truly digital organization that ensures the employee experience is at the heart of every decision — is now perhaps the most critical management task to get right.

The article talks about how many job descriptions and roles have transformed, as recruiters and HR professionals found themselves at the forefront of crisis and risk management and a shift to remote work, among other challenges. Recruiters will increasingly serve as the bridge between a company’s hiring needs and other key HR initiatives. So it should come as no surprise that they’re rapidly adding skills like diversity and inclusion, decision-making, and HR strategy to their tool belts and resumes.

The article focuses on the importance of diversity and inclusion in the workplace and how this still holds true when working remotely. During times of crisis, the focus on diversity and inclusion becomes even more essential. Leaders play a pivotal role in shaping the dynamics of their team and organization.

The article talks about that while the number of job postings has dropped, there are certain roles firms are unable to fill fast enough. The rapid adoption of disruptive technologies, because of the global pandemic, has led to a shortage of qualified candidates in these fields.

Recruiters are facing a shortage of experienced talent in emerging fields, due to increased demand and preexisting talent gaps.

The blog explores how a ready-to-deploy Intranet-in-a-box solution enables organizations to implement a feature-rich and customized corporate intranet within weeks, rather than months. It delivers a modern intranet that contains added functionalities, user-centric features, a high level of customizations, and much more.

The article talks how employers can best manage as the workforce prepares to return to the office in 2021. Key areas of discussion include how to keep employees safe and how technology can help as we prepare for another big transition. Employers and employees will need to work together and find the right solutions to address return-to-office challenges.

The article explores how a No-code solution enables organizations to shorten the loop between business problem identification and deployment of a solution to address it. No-code process automation platforms require no coding knowledge and empower users with the ability to create enterprise-grade, high-fidelity bespoke applications that automate otherwise manual intensive processes. Such platforms enable organizations to stay proactive, rather than reactive, by bringing far more people with varied skillsets into application development.

The article talks about how web test automation ensures better test coverage, improves detection of all major underlying discrepancies, allows faster test execution and enables the organizations to release high-quality web applications. However, even this beneficial process involves certain challenges for testers such as handling frequent UI changes, multiple error handling, long test script execution time, etc. Explore some measures that can be implemented to make web test automation efficient, impactful and cost effective.

The article explores how adoption of Intelligent Automation (IA) is proving to be a gamechanger for businesses worldwide, while providing key inputs about the most popular IA technologies and various implementation challenges. Adoption of IA enables companies to infuse three key elements into their operations: agility, responsiveness and frugality. It allows companies the ability to significantly cut costs, while increasing output and reducing errors at the same time.

The article talks about how AgreeYa has been leveraging leading-edge Microsoft and automation technologies to help organizations mitigate their challenges related to business continuity planning, resource optimization, process automation, and remote working security. While AgreeYa’s remote working solutions allowed organizations to build resilience and champion remote working during the Pandemic, our return to workplace solutions is enabling organizations to restart operations confidently and safely.

This article explores new Microsoft Teams features such as Custom Layouts, Breakout Rooms, Meeting Recap, and the improved Together Mode. It also sheds light on the new Azure-based solutions such as Azure Mixed Reality and Azure Communication Services, which will enable organizations to build next-generation solutions. Apart from these, the article discusses new Employee Wellbeing features in Microsoft Teams and about Microsoft’s move to space with Azure Orbital.

The article talks about Diversity, Equity, and Inclusion (DEI) are no longer considered “buzz words”, amounting to little more than a compulsory annual staff training. Business leaders are realizing that when DEI is made a priority, it will make a difference in every facet of the organization.

This article talks about how the world is experiencing a global crisis that has thrown everyone for a loop. As a result, offices around the globe are forced to ask staff to work from home. Globally, businesses are attempting to minimize the impact of uncertainty and fear to make the transition to remote working as smooth as possible for employees.

This article talks about how customized software development allows organizations to regulate and create powerful systems that align with the workflow models already in place – adding to greater productivity and enhancements in process efficiencies leading to accelerated business growth.

This article talks about how Chatbots or Virtual Assistants, fueled by conversational AI and natural language processing (NLP), are helping organizations adapt and efficiently manage their employee and customer engagements during this challenging time.

As the business world reacts to the new normal brought forth by COVID-19, as well as the resulting impact on virtually all industries, leaders have a variety of important factors to consider upon re-opening workplaces in the months to come. Here are some of the key suggestions for technological solutions that should be adopted now to ensure businesses achieve optimal post-pandemic success

In today’s fast-paced and digital business world, organizations must revise their goals and processes to achieve digital transformation. No-code solutions allow organizations to stay agile and accelerate their strategy execution by empowering power users (or business users) and developers to rapidly develop applications. Such solutions also improve the ability of IT to respond to business demands, shorten time-to-market and accelerate digital transformation

We have come a long way since the creation of ELIZA, the first chatbot, in 1966. The recent rise of machine intelligence has led to the increased demand and use of chatbots, especially amid the current COVID-19 pandemic.

No-code application development helps modern-day enterprises gain more from their SharePoint investment. But, like all technologies, there is also a certain amount of skepticism around no-code platforms.

Stay Future Proof — Our solutions must be future proof. We want to make sure that we don’t just complete the transaction with our customers but initiate a long-lasting relationship.

There were many significant announcements around the Azure AI-centered products at Ignite 2019. Let us explore some of the major announcements.

Microsoft announced Project Cortex at the 2019 Ignite conference, which is a new knowledge management service meant to help businesses organize their content.

There are some errors a tester can make that may not only cause the test automation to fail over time but can also impact its ROI.

With Microsoft’s Ignite conference taking place next month, ITPro Today reached out to a number of partners and users of the Microsoft Azure cloud.

In order to effectively implement DevOps throughout an organization, changes are required in its technology culture — beginning at the top.

Choosing a solution that fits current and future business requirements is a key consideration whilst embracing digital transformation.

Featured on eHealth Radio, our Managing Partner Mr. Ajay Kaul discusses how we help businesses achieve digital transformation and build smart communities. Get introduced to the new award-winning, air quality app developed by us and how it has transformed the lives of millions.

The accounts receivable industry thrives on innovation of method and technology. This innovation first takes form in the minds of thought leaders. Collection Advisor reached out to industry leaders

AgreeYa Solutions, a provider of software, solutions and services, has “taken on” Site Administrator for SharePoint and Recovery Manager for SharePoint

Microsoft announced it was throwing all its communications eggs into the Teams basket and folding Skype for Business into Teams back in September.

Recent research from Hired identified what were generally believed to be the best places to work in 2017.

f you are here, then you’re undoubtedly curious about one of the most innovative moves Microsoft has made in the last few months.

Although customer satisfaction depends on a variety of factors-from the quality of a product to excellence

Software testing often gets overlooked, but automating it can be a good way to avoid launch date disasters.

Today’s business environments require “agility” in terms of being able to quickly understand and adapt to

We operate in an environment where complex software systems are essential to business functions.

Collaboration today is creating a major predicament for technology spearheads and industry.

Collaboration and communication within a company are critical activities. They not only strengthen camaraderie and empower employees, but, as people join together for a shared purpose, also increase an organization’s productivity, efficiency and overall effectiveness.

Ah, vacation! Time to set up your “out of office” notification, shut down your computer, turn off your phone and forget about work — or, maybe not.

Agreeya’s upgrade on Microsoft Sharepoint.

Mobile devices are quickly becoming the primary devices among enterprises. Their great user experience, increased computing capabilities, explosion of apps, and always-on connectivity combined with agility, make them ideal replacements for PCs.

We are thrilled and enthusiastic about taking the reins of this already great product and enhancing it to be even more meaningful and efficient,” says Ajay Kaul, AgreeYa’s managing partner. “We are also delighted to connect with existing Dell Quick Apps for SharePoint customers, some of whom we have worked with previously.

AgreeYa Solutions undertakes Dell Quick App for Sharepoint.

With about 90 percent of companies using some form of cloud, it is safe to say that technology has become mainstay for IT. But the integration challenges remain the same.

If companies are looking for greater compliance and corporate governanace, they may shift to a hybrid model to get the best of the both worlds.

The cloud has quickly become a mainstay in IT departments, with recent research from cloud solutions provider RightScale showing 93 percent of businesses using cloud technology in some form or another.

As more and more public, private and government organizations realize the value and social impact of partnering with a woman- or minority-owned business enterprise (WMBE).

With cloud computing, you get a service with costs tied to consumption, and the vendor enables the multi-tenant economies of scale to make the service cheaper to provide.

AgreeYa Solutions, an international vertical-market software and services company founded in 1999, recently expanded to offices at 4430 Willow Road in Hacienda. It is the third Northern California location for the Folsom-based enterprise, joining a roster that includes a domestic office in New Jersey as well as facilities in Vancouver, Mexico City, Lodz, Beijing, Seoul, Singapore, and three locations in India. In total, the company employs over 1,300 people.

Working with a staffing vendor to hire technical support for short- or long-term projects is often a smart decision for business leaders who don’t want to put a strain on their internal staff.

Software, Solutions and Services Provider Ranks 4th in List Published by Sacramento Business Journal.

Marketing and communication pros share their tips for how companies can foster better communication (and collaboration) among employees, as well as improve customer communications.

IT hiring is on the rise again. And with demand outstripping supply, IT professionals with particularly hot skills might find themselves overwhelmed by opportunities – and inundated with job interviews.

Getting social is inevitable. According to Gartner, by 2016, 50 percent of large businesses will have implemented an enterprise social collaboration (ESC) network; and 30 percent of these will be considered as crucial as email and telephones are today.

The Bring Your Own Device (BYOD) trend has been growing in a number of businesses for the past few years.

AgreeYa to Exhibit Its Risk & Compliance Solutions at ACAMS’ 13th Annual AML & Financial Crime Conference.

The need for mobile-enabling enterprise apps for enhancing employee efficiency is necessitating organisations to hire enterprise mobility specialists who can design a clear enterprise mobility road map for the business. We look at the core skills IT professionals need to have to evolve as enterprise mobility specialists.

The workplace is always evolving which requires flexibility on the part of business leaders. Often, projects arise that require more manpower than a firm can manage, or a specialized skill set outside the scope of the company’s capabilities.

Project management seems so straightforward. You set a deadline. You set a budget. You select the right people. The project gets done.

In this mobile age, where work is not restricted to a physical space and employees need to be connected 24/7, enterprise social collaboration solutions eliminate the risk of duplicated efforts and miscommunication.

For the yuppie Facebook and Twitter generation, Orkut is prehistoric and long gone. That’s why, Google finally announced Orkut’s demise. The company has decided to bury Orkut on September 30, 2014.

Folsom, CA based global software, solutions and services company has been recognized no. one information technology consulting firm by the Sacramento Business Journal.

The emergence of mobility, 24/7connectivity and globalized business has made the concept of a ‘work-life balance’ obsolete. Ironically, technology — often seen as the culprit — can also help restore a sense of balance.