Maximize Digital Adoption at Workplace and Enhance Customer Experience with Generative AI powered Chatbots!
No matter how big an organization is, it is practically impossible for businesses to stay connected to their employees and customers round-the-clock. That’s why most organizations have moved beyond traditional channels such as email, phone to a more real-time conversational messaging platform. Thanks to artificial intelligence and machine learning, these platforms are now solving some of the biggest problems associated with IT support and IT Service Management (ITSM). Discover smarter and more personalized engagement with Generative AI powered Chatbot!
Award-winning Generative AI-Powered Enterprise Chatbot 24x7 Support Service for in-place just-in-time help to internal and external users
AgreeYa’s Generative AI powered Chatbot enables organizations to respond to employee queries in real-time and automate helpdesk process for better outcomes. With the integration of AgreeYa Chatbot with ChatGPT 3.5, users can now get quick and accurate answers to their Microsoft 365 related queries. AgreeYa Chatbot has helped many organizations in improving adoption of new technologies, establishing governance, driving automation, and reducing operation costs. Increase Helpdesk efficiency and reduce support cost with AgreeYa’s intelligent and scalable Chatbot.
20 - 40% Reduction in the IT Helpdesk requests
24X7 Support at the employees’ fingertips
3x Improvement in user experience and adoption
40% Improvement in support SLA
Anytime, anywhere, access to help and find information on any device
Quick Deployment time of 1 week (Depending on customization)
Features of AgreeYa Chatbot
AgreeYa is committed to delivering transformational business value to organizations worldwide. Check out what makes our Enterprise Chatbot special:
Integration with ChatGPT (OpenAI API)
Leverages leading-edge natural language processing techniques to enhance the Chatbot's ability to understand and respond to user queries.
Context Persistence for Responses
Remembers and understands the context of a conversation, even after several sessions and pauses.
Pre-built and Customizable Themes
Leverages pre-built and customizable themes in ChatGPT 3.5 to empower organizations to reflect their brand identity and improve user engagement.
Azure Language Model to Host Q&A
Leverages Azure Language Model instead of QnAMaker tool to deliver more flexibility in terms of customizing the response generation.
Multi-lingual Support
Supports 15+ languages to provide information in a user’s preferred language.
Voice-Enabled
We can build customized bot avatars who can be named and used for human-like conversation anytime. They can be styled to reflect organization’s brand.
Customized Avatars
Build customized bot avatars with names and human-like conversation aligned with organizational culture and branding.
Scalable Platform
Easy to update, add to the current knowledgebase and implement for other applications/systems to meet the rapidly evolving needs.
Multiple Channels
The bot can be deployed to multiple channels including Teams, SharePoint department sites, public facing sites, Mobile Apps, etc.
Intelligent Process Automation
Enables organizations to automate their resource intensive customer support and helpdesk processes.
Supports Governance
Helps organizations implement Governance structure to keep their environment safe and compliant.
Upgrades
Frequent updates to the Chatbot with additional features, knowledgebase, and patches.
Professional Services
Professional services available to extend the Chatbot and also to customize for specific use case.
AgreeYa has 25 years of proven expertise in delivering software, solutions, and services to clients in the core areas of cloud, automation, mobile, analytics, AI and collaboration. As Microsoft Solutions Partner, we assist our clients to navigate through their digital transformation journey.
As an experienced Microsoft partner for 25 years, we provide products, solutions, and services based on Microsoft Technology, that transform business digitally.
