Maximize digital adoption at workplace and deliver great customer experience with AI enabled Chatbots!
No matter how big an organization is, it is practically impossible for businesses to stay connected to their employees and customers 24/7. Additionally, businesses are under a lot of pressure to not only show results but to constantly improve their organizational efficiency and customer experience. Not to mention the ever-increasing expectations of today’s workforce and consumers. They expect a response immediately and accurately. Humans are helpful to a certain extent but then technology has to play its role. Discover smarter and more personalized engagement with Chatbots!
AgreeYa’s AI-Powered Enterprise Chatbot 24x7 Support Service for in-place just-in-time help to internal and external users
AgreeYa’s AI-powered Chatbot, built on Azure AI, provides organizations with self-service and interactive way of answering employee queries. It has helped many organizations in improving adoption of new technologies/solutions, establishing governance, driving automation, and also reducing cost of operation while improving service levels of IT Helpdesk.
Increase Helpdesk efficiency and reduce support cost with AgreeYa’s intelligent and scalable Chatbot.
20 - 40% Reduction in the IT Helpdesk requests
24X7 Support at the employees’ fingertips
3x Improvement in user experience and adoption
40% Improvement in support SLA
Anytime, anywhere, access to help and find information on any device
Quick Deployment time of 1 week (Depending on customization)
Features of AgreeYa Chatbot
AgreeYa is committed to delivering transformational business value to organizations worldwide. Check out what makes our Enterprise Chatbot special:
Rich and Intelligent Knowledgebase
A rich and growing set of Q&A and well-designed knowledgebase for different workloads.
Multi-lingual Support
Supports 15+ languages to provide information in a user’s preferred language.
Voice-Enabled
We can build customized bot avatars who can be named and used for human-like conversation anytime. They can be styled to reflect organization’s brand.
Customized Avatars
Build customized bot avatars with names and human-like conversation aligned with organizational culture and branding.
Self-learning
Continuously learning and enhancing Chatbot knowledge through user and bot interactions.
Integrations
Ability to integrate with your organization platforms and application like SharePoint, Teams, Ticketing systems (ServiceNow, ZenDesk, Freshservice, etc.).
Scalable Platform
Easy to update, add to the current knowledgebase and implement for other applications/systems to meet the rapidly evolving needs.
Intelligent Process Automation
Enables organizations to automate their resource intensive customer support and helpdesk processes.
Upgrades
Frequent updates to the Chatbot with additional features, knowledgebase, and patches.
Professional Services
Professional services available to extend the Chatbot and also to customize for specific use case.
Supports Governance
Helps organizations implement Governance structure to keep their environment safe and compliant.
AgreeYa has 20 years of proven expertise in delivering software, solutions, and services to clients in the core areas of cloud, automation, mobile, analytics, AI and collaboration. As Microsoft global systems integrator we assist our clients navigate through their digital transformation journey.
As an experienced Microsoft partner for 20+ years, we provide products, solutions, and services on Microsoft Technology, that transform business digitally.
