Revolutionizing customer support for a telecom giant with AI-powered Chatbot
Our customer, a leading telecommunications provider in the U.S., faced growing challenges in managing rising support inquiries driven by the rapid adoption of its 5G services. Outdated search capabilities, limited live chat support, and manual ticketing processes led to slower response times and declining customer satisfaction. AgreeYa partnered wi...Read more
Optimizing client accounting with Cogent and Business Central integration for a leading collections law firm
Our customer, a leading collections law firm specializing in creditor representation, faced growing challenges in managing client accounting through manual, disconnected processes. The absence of integration between Cogent and Microsoft Dynamics 365 Business Central led to inefficiencies, delayed reconciliations, and limited financial visibility. A...Read more
Empowering a leading law firm with Cogent and Managed IT services
Our customer, a prominent law firm specializing in consumer debt collection, faced challenges with the outdated IT infrastructure, which hindered full utilization of Cogent’s capabilities, leading to frequent downtimes, delayed onboarding, and security concerns. Through the adoption of Cogent – AgreeYa’s award-winning receivables, col...Read more
2025 CCISDA Spring Conference
Date: April 28 – May 01, 2025Venue: Everline Resort & Spa, Lake Tahoe, CA Join AgreeYa at the upcoming CCISDA Spring Conference 2025, where we are proud to be a Platinum partner. As participants, we look forward to connecting with Public Sector leaders from California to explore leading-edge technology, innovative strategies, and tr...Read more
Transforming power utility operations through advanced SharePoint solutions
Our customer, a leading non-profit power utility provider, faced critical challenges with its aging SharePoint 2013 infrastructure. With Microsoft’s end-of-support announcement, the organization needed a seamless migration to SharePoint Online to avoid security risks, ensure compliance, and modernize operations, all while maintaining zero downtim...Read more
Igniting operational efficiency with Ops Apps for emergency response
Our customer, one of the largest fire departments in the U.S., was challenged by legacy systems and manual processes that hindered daily operations and delayed emergency response times. Operating across a large and growing metropolitan area, the department needed a robust and scalable solution to streamline operations, improve agility, and enhance...Read more
Zero trust adoption enhances data security for a leading construction materials provider
Our customer, a prominent construction materials provider, sought to strengthen data security around sensitive information stored in SharePoint and OneDrive. With growing concerns around unauthorized access and data breaches, the organization needed to identify vulnerabilities and implement robust access controls in line with its broader zero trust...Read more
Building Accessible and Modern Websites: Enhancing Citizen Outreach
Ensuring ADA compliance is not just a legal requirement, rather it’s a strategic move toward inclusivity and better user experiences. In this insightful webinar, experts from AgreeYa and Tseng College (CSUN) discuss the critical aspects of ADA compliance, WCAG standards, and how organizations can create accessible websites and applications. Key T...Read more
Streamlining document management and workflows for enhanced banking efficiency
Our customer, a leading bank in UAE, relied on an aging SharePoint 2010-based Document Management System (DMS) to support its core banking operations. However, the outdated system created challenges, including data migration complexities, workflow inefficiencies, and integration hurdles across multiple banking channels. AgreeYa partnered with the b...Read more
Accelerating app migration with test automation excellence
Our customer, a leading U.S. regional bank with operations spanning over 50 locations, sought to migrate over 60 business-critical applications from its data center to Azure Cloud. However, the reliance on manual smoke and sanity testing created bottlenecks, delaying deployment cycles and increasing operational risks. AgreeYa partnered with the ban...Read more