Move from Chaos to Control with a SharePoint-Based Support Ticketing System

The purpose of implementing a ticketing system is to accelerate, streamline and automate the support ticketing process. However, such a system should not cause new problems for the organizations. Many organizations shy away from implementing a ticketing system in their digital environment because they fear facing compatibility issues. The good news is: organizations leveraging SharePoint don’t need to buy and deploy third-party ticketing software. They can build a ticketing system on SharePoint itself!

In this whitepaper, we would explore the benefits, major use cases, and approaches to build a SharePoint-based support ticketing system. Download the whitepaper to learn:

  • Why Build a SharePoint-based Support Ticketing System?
  • Benefits of Support Ticketing System on SharePoint
  • Major Use Cases of SharePoint-based Support Ticketing System
  • Approaches to Build a SharePoint Based Support Ticketing System

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