Today, more organizations than ever are relying on process automation to improve efficiency, reduce cost, provide flexibility, enhance sales, improve marketing, increase production, and facilitate seamless remote working. With over 250,000 organizations using SharePoint as their sole platform for information management and enterprise collaboration,...Read more
Our customer is one of the largest FMCG brands in India and its portfolio includes some of the most popular cigarette brands in the country. The organization’s International Business Division (IBD) has been ensuring expansion in new international markets. Lead management is an important process for the IBD unit. However, this email- and Excel...Read more
As the pandemic continues, making a large segment of the Indian workforce operate remotely, the reliance on technology for all sectors is at its zenith. In a nation like India where 66% of the GDP is constituted by the Service sector, the COVID-19 crisis has hugely impacted the economy. Most thriving industries in India (which from Sim...Read more
A recent analysis from Bain & Company discovered that organizations that excel in customer experience grow revenues 4–8% above their market average. Gartner has also opined that “customer experience is the new marketing battlefront” and to survive in today’s intensely competitive market organizations should gear up to deliver a bril...Read more
Headquartered in Utah, our customer is a leading law firm associated with delivering high-stakes services like debt collections and creditor rights. Ever since its inception, the law firm operated with a manual e-filing process. However, with time the volume and complexity of the process have grown exponentially. As a result, the existing manual pr...Read more
Microsoft’s Spring Ignite 2021 digital event concluded just a few hours ago. During the event, the Redmond giants talked about various technology innovations which would enable a resilient and reimagined future. The tone for the event was set by a powerful vision keynote by the Microsoft CEO, Satya Nadella, wherein he outlined the key attributes...Read more
As more organizations digitally transform, Robotic Process Automation (RPA) is playing a crucial role in increasing efficiencies and digitalization. According to Deloitte, 53% of organizations have started to leverage RPA to improve efficiency and productivity. While McKinsey & Company predict that RPA could have a financial impact of around $6...Read more
A leader in global digital imaging technology had been witnessing a staggering year-on-year growth. Consequently, its manual-based stock-keeping unit (SKU) request process was proving insufficient in meeting the new demands. The complex, error-prone, and cumbersome SKU request process led to inefficiencies in inventory management and needed to be i...Read more
According to a McKinsey & Company report, Intelligent Automation (IA) is transforming economies and delivering better workplace experiences across the globe. The report noted that 60% of all occupations have at least 30% of their activities that can be automated. In addition to this, certain tasks can only be tackled with AI and ML because Read...Read more
One of the largest global OEM suppliers of auto components had recently witnessed staggering growth in sales. Consequently, its manual invoice generation process, powered by SAP billing software, was proving insufficient in meeting the increased invoice generation requirements. The organization wanted to inject automation and transform its invoice...Read more
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