FinOps: Turning AI cloud spend into business value
Are you truly getting the most out of your cloud investments? With AI workloads scaling at a pace, many organizations find themselves asking tough questions: Why are cloud bills spiking despite careful planning? How can businesses control costs without slowing innovation? How do you ensure that every dollar invested in the cloud translates into mea...Read more
Enabling seamless Microsoft 365 optimization with comprehensive security assessment
Our customer, a leading construction materials manufacturer and distributor, faced growing challenges in securing and optimizing its Microsoft 365 environment. With sensitive business data at risk of oversharing, inconsistent configurations, and compliance gaps, the organization needed a structured approach to strengthen governance, protect critica...Read more
Streamlining BI operations for a Caribbean telecom giant with SAP BO configuration and support
Our customer, one of the largest telecommunications providers, relied on SAP BusinessObjects (SAP BO) to generate mission-critical reports that supported governance, performance monitoring, and daily decision-making. However, recurring server errors, misconfigurations, and database connectivity issues disrupted report generation and delayed access...Read more
Optimizing debt collection for a leading law firm with CogentConnect
Our customer, a prominent debt collection law firm, faced mounting challenges in managing growing volumes of debt recovery cases under increasingly complex federal compliance regulations. Manual processes, limited consumer engagement, and a lack of real-time visibility led to operational inefficiencies and delayed payments. The firm needed a secure...Read more
Why a future-ready data strategy is essential for every organization’s growth and competitiveness?
Are businesses without a data strategy destined to fall behind? In a data-determined world, this question isn’t merely rhetorical; it’s a reality many organizations are facing. In an era where data is a prime asset, establishing a robust data strategy in 2025 can set an organization apart from competitors and drive its success. Organizations n...Read more
Web accessibility in 2025: Meeting ADA standards in a digital-first era
The Americans with Disabilities Act (ADA), enacted in 1990, has been a cornerstone in promoting inclusivity. While initially focused on physical spaces, the ADA has evolved to address the digital landscape, emphasizing the importance of mobile and web accessibility. Websites and mobile applications serve as the primary gateways to information, serv...Read more
ACA International Convention 2025
Date: July 23-25, 2025Venue: Louisville, Kentucky Join us at the upcoming ACA International Convention 2025, from July 23-25 at the Kentucky International Convention Center (KICC), Louisville, Kentucky. The ACA International Convention 2025 is ACA’s flagship event that brings together third-party collection agencies, legal firms, asset-buying ent...Read more
Transform ARM workflows with IDP services
Simplify and accelerate document-heavy workflows in the Accounts Receivable Management (ARM) industry with AgreeYa’s Intelligent Document Processing (IDP) solution. Designed for collection agencies and litigation firms, our AI-powered and RPA-enabled offering helps automate email parsing, document classification, metadata extraction, compliance c...Read more
How is Responsible AI transforming data security in the Software Development Life Cycle (SDLC)?
The software development process is being reimagined through the lens of generative intelligence. From automated code generation to advanced bug detection and testing, AI is accelerating the Software Development Life Cycle (SDLC) in unprecedented ways. However, with great innovation comes great responsibility. As organizations embrace Generative AI...Read more
5 Questions to ask before moving to a modern ITSM solution
Organizations evolve sometimes gradually, sometimes in response to shifting priorities, technologies, or customer expectations. As they grow, the systems that once supported day-to-day operations are often tested against new demands. IT Service Management (ITSM) platforms play a critical role in enabling operational efficiency, service delivery, an...Read more