Our customer is a healthcare service provider offering a full range of healthcare, dental care, and mental healthcare services for children, adolescents, and adults. Recently, the customer had migrated to Microsoft 365 from its existing on-premises environment. However, the adoption of Microsoft 365 technologies (such as SharePoint, OneDrive, and Teams) remained poor. Most departments continued to store data in disparate sources such as Google and Network drives. It caused significant challenges in data aggregation and reporting. Additionally, the customer’s limited in-house IT team was struggling to enforce strict data governance on Microsoft 365.
The AgreeYa team provided a detailed report to the customer consisting of various planned recommendations, best practices, and foundational action items to help the organization overcome its existing challenges, maximize its Microsoft 365 investment, and stay future proof. New governance policies ensured data security and compliance with the healthcare regulations. Download the Case Study to learn more.