Our customer is a global biotech leader committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. In the past three years, the customer has developed rapidly, with a growing number of offices and 125 percent more employees. However, the research teams at our customer’s organization were using disparate third-party tools to tackle their communication and collaboration bottlenecks. These tools not only levied extra licensing costs for the organization, but were also insufficient on many counts.
The customer was looking for a trusted digital partner who would evaluate the existing scenario and suggest technology solutions to get over the existing situation. After an in-depth analysis, our experts suggested Microsoft Teams as a unified collaboration platform for the customer. We planned Teams implementation for the customer, helping them align this technology with their organizational goal through a robust roadmap.