Our customer is a world leader in Testing, Inspection, and Certification (TIC). The organization was leveraging Lotus (IBM) Notes as their application environment. However, it was was becoming exceedingly difficult for the organization to manage its data efficiently, streamline processes, and influence collaboration across projects. The leadership wanted to transition to Microsoft 365, and sought help from an experienced technology partner and managed services provider.
AgreeYa proposed and delivered an automation-driven support model. The various components of the support model for Microsoft 365 included Microsoft 365 advisory & security services, AI-powered Chatbot implementation, and 24X7 L2 support service. Our comprehensive automation-driven Microsoft 365 support services ensured high Microsoft 365 user adoption, minimized business disruptions, delivered prompt IT support, allowed proactive management of security risks, and lowered cost of ownership. Download the case study to learn more.