The concept of work, workplace, and the workforce has undergone a massive transformation over the past few years. Technological advancements, changing consumer needs, socio-economic reforms, and the pandemic disrupted conventional business models, creating an impetus responsible for the continuous evolution of the workplace. However, the progression towards the ‘future of work’ will be successful only when organizations push themselves further along their path to innovate. They must have a modern outlook and willingness to adopt modern workplace trends to outpace their competition.
The year 2022 saw an exponential growth in the adoption of new-age technologies to modernize workplaces, overcome daunting business challenges, and deliver employee and customer experience. Considering the pace with which technology advances, this trend will continue as we move into 2023. We at AgreeYa have curated a list of insights to help organizations stay afoot with modern workplace trends for 2023.
Revolutionize your Workplace for the Future with Modern Workplace Trends
1: Rise of AR/VR Technologies to Improve Digital Collaboration
“The AR/VR market will jump past $50 billion by 2024.”
– Global Market Insights
With the rise of hybrid working, employees have started feeling disconnected from their teams. They face various challenges in communicating and collaborating with other project members. To overcome such situations and promote a collaborative culture while working from remote locations, organizations can include AR/VR features in their collaboration tools. Collaboration and communication solutions with AR/VR features bridge the communication gap at the workplace, providing a true “in-the-room” experience to all remote workers.
Microsoft’s Metaverse strategy and features like Team’s Together mode empower employees to connect seamlessly and interact face-to-face even when they are not working in the same room. Organizations will see more of these transformations in the coming year.
2: Increase in The Adoption of Employee Experience Apps
“20% of the workforce across all industries has quit within the past six months”.
– 2022 State of Talent Optimization Report by The Predictive Index
The survey found that the key to retaining employees lies in prioritizing the employee experience. Today, employees are rethinking all aspects of their work, including the organization’s culture, employee benefits, career development, and work-life balance. With the existing skilled workforce shortages and Great Resignation, it has become vital for organizations to provide employees with the help they need, at all times.
Therefore, in the upcoming year, we will see organizations invest in Employee Experience apps explicitly designed to help employees, foster engagement, and improve retention rates. These applications will allow employees to communicate and collaborate seamlessly, plan their deliverables better, and stay productive while maintaining a healthy work-life balance. Microsoft Viva offers various options for the organizations to alleviate employee experience at workplace.
3: New Use-cases of AI and Automation will come out
“The worldwide artificial intelligence (AI) market, including software, hardware, and services, will post a compound annual growth rate (CAGR) of 18.6% in the 2022-2026 period to reach the $900 billion mark in 2026.”
AI and automation have been there in our lives for some time now. Over the years, AI has empowered organizations to leverage their data to make informed decisions and increase employee engagement. Whereas automation has enabled organizations to deliver more with less workforce by automating repetitive and mundane tasks. 2023 will see new use cases of AI and Automation.
4: Organizations will Capitalize on Super Apps
“By 2027, more than 50% of the global population will be daily active users of multiple super apps.”
A Super App is a comprehensive application or portal which provides services, features, and functions to users (e.g., customers, partners, or employees) through a single user interface. Users can leverage the required features and access to independently created mini-apps. The concept of Super Apps is intriguing, and big players like Walmart and PayPal are already dominating the segment in their regional markets to deliver consistent and personalized app experiences. 2023 will see organizations investing heavily in developing such apps to deliver better customer experience.
5: Adaptive AI Empowers Organizations to Outperform their Peers
“By 2026, enterprises that have adopted AI engineering practices to build and manage adaptive AI systems will outperform their peers in the operationalizing AI models by at least 25%.”
Adaptive AI systems empower organizations to deliver faster by allowing them to change model behavior post-development and deployment by observing and learning behavioral patterns from past human and machine experiences. Given the engineering complexity, the competitive landscape, and the demand for faster time-to-market, it is critical for organizations to develop less rigid AI engineering pipelines or build AI models that can adapt to the changing requirements on their own.
Embrace Digital Workplace of the Future
To get the workplace of the future, you should start investing in the right technology today. It will help improve the employee/customer experience and enable more flexibility and dynamic work culture. AgreeYa understands the need for organizations to adopt new technologies to stand strong in the competition. As a Global Systems Integrator, AgreeYa has been helping organizations worldwide to “Modernize, Optimize, and Automate” business processes and deliver next-gen employee/customer experience.