One of the most prolific business trends to come out of the pandemic has been that of digital transformation. COVID-19 forced change across the business landscape, and the sudden scramble to go digital has completely altered the way companies do business. Whether it be internal changes through productivity tools or security, or external changes in...Read more
Many questions have presented themselves as the workforce prepares to return to the office in 2021. Key areas of discussion include how employers can best manage the situation, how to keep employees safe and how technology can help. As we prepare for another big transition, here are a few things to keep in mind when...Read more
Our customer is a world leader in Testing, Inspection, and Certification (TIC). The organization was leveraging Lotus (IBM) Notes as their application environment. However, it was was becoming exceedingly difficult for the organization to manage its data efficiently, streamline processes, and influence collaboration across projects. The leadership...Read more
Our customer is a Government agency responsible for managing the health and wellbeing of residents in a vibrant city nestled against the San Bernardino Mountains in California. Sudden emergence of COVID-19 and the resulting shift to remote working mandated the customer to swiftly move more than 1200 employees to Microsoft 365. Towards this, the lea...Read more
Our customer is the nation’s largest Metropolitan Planning Organization (MPO) representing 6 counties, 191 cities, and 19 million residents. One of its programs is Active Transportation Database (ATDB), wherein counts of bicycle, pedestrian, wheelchair, and scooter/skateboard are collected, stored, and provided for infrastructure and planning pro...Read more
Our customer is a California-based agricultural marketing cooperative that helps more than 3,000 growers in the state market their produce. The cooperative had recently moved to Microsoft 365 and the leadership now wanted to implement new technologies to transform many manual-intensive, time-consuming, siloed, and cumbersome business processes. Agr...Read more
With most of the world’s workforce working from home due to the COVID-19 pandemic, there’s been an explosion in the usage of communication tools. No longer can an individual walk down the hallway and have a chat with colleagues. Microsoft Teams delivers an ideal alternative for face-to-face communications with its plethora of features and capab...Read more
Organizations operate at their optimum level when employees are empowered to put in their best efforts. After all, it is the employees who bring an organization’s strategy to life — they plan, execute, communicate, and innovate to help businesses succeed. An Employee Experience Platform (EXP) enables businesses to put people at the center by br...Read more
Our customer is a leading manufacturer of alcoholic beverages in the world and owns 16 of the “Top 100 Spirits Brands”. It is also one of the fastest-growing multinational organizations in India. MySite is the organization’s employee Intranet and the heart of all its operations. However, as a result of increased user base and data, Read More....Read more
A recent analysis from Bain & Company discovered that organizations that excel in customer experience grow revenues 4–8% above their market average. Gartner has also opined that “customer experience is the new marketing battlefront” and to survive in today’s intensely competitive market organizations should gear up to deliver a bril...Read more
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