AgreeYa’s AI-powered Chatbot, built on Azure AI, enables organizations to respond to employee queries in real-time and automate helpdesk process for better outcomes. It is an easy to use, conversational assistant that acts as an intelligent virtual agent enabling organizations to extend instant and round the clock support services for its users w...Read more
Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual ones. The service demand and delivery has shifted entirely to digital channels. While this trend was visible in the pre-COVID-19 world too, the global pandemic has accelerated the digital-first engagement to something which is presently bei...Read more
In the new normal, organizations are continuously on the lookout for solutions that can make new technology initiatives successful, without putting undue stress on the already hard-pressed IT support team. Discover six ways to champion digital adoptions in the new normal with AI-powered Chatbot in our latest infographic....Read more
IT helpdesk has become an indispensable part of today’s business operations. It helps organizations extend uninterrupted technology support to the end-users (their employees). However, the efficiency and promptness of the IT helpdesk is often affected by the flood of mundane support requests it receives in a day. With a lot of their time consumed...Read more
With the rising Chatbots trends, it is very critical for businesses to adopt and restructure the ways they communicate both internally and with customers. The Chatbot market size was $2.6 billion in 2019 and is projected to grow to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. Infact, businesses have...Read more
AgreeYa’s AI-based Chatbot for Microsoft 365 is an easy to use, conversational assistant that acts as an intelligent virtual agent enabling organizations to extend instant and round the clock support services for its users while freeing up IT helpdesk staff, to focus on complex requests and other high-value interactions. Microsoft 365 is a suite...Read more
A government department in California wanted to upgrade its existing Intranet as a part of their digital transformation initiative and to keep pace with the evolving workplace requirements. They wanted to modernize its intranet and move towards the cloud, specifically – Microsoft 365. Consequently, the department was in search of a solution that...Read more
Our customer, who is a global leader in Testing, Inspection, and Certification (TIC) with operations spanning across 80 countries, helps businesses meet the rising challenges of quality, safety, environmental protection, and social responsibility. AgreeYa’s Chatbot solution helped them mitigate some of its biggest business challenges while pr...Read more
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