Coronavirus has ushered upon us an era of isolation and curtailed face-to-face operations in favor of virtual ones. The service demand and delivery has shifted entirely to digital channels. While this trend was visible in the pre-COVID-19 world too, the global pandemic has accelerated the digital-first engagement to something which is presently bei...Read more
In the new normal, organizations are continuously on the lookout for solutions that can make new technology initiatives successful, without putting undue stress on the already hard-pressed IT support team. Discover six ways to champion digital adoptions in the new normal with AI-powered Chatbot in our latest infographic....Read more
SharePoint customization and application development remains a major roadblock for the business users. This process is IT-dependant, time consuming and often costly too. However, customizations are essential for effetive utilization of SharePoint. How can yo address this problem? The solution lies in the infographic we have created for you. Read Mo...Read more
Come let us take a look at what happens when two SharePoint users are tasked with preparing Sales Report with SharePoint data. While one user goes the usual way and approaches the IT department for help, the other does something interesting. He uses a No-code solution to build this report. Are you interested in learning...Read more
IT helpdesk has become an indispensable part of today’s business operations. It helps organizations extend uninterrupted technology support to the end-users (their employees). However, the efficiency and promptness of the IT helpdesk is often affected by the flood of mundane support requests it receives in a day. With a lot of their time consumed...Read more
With the rising Chatbots trends, it is very critical for businesses to adopt and restructure the ways they communicate both internally and with customers. The Chatbot market size was $2.6 billion in 2019 and is projected to grow to $9.4 billion by 2024 at a compound annual growth rate (CAGR) of 29.7%. Infact, businesses have...Read more
Our customer is a Minnesota based law ﬁrm that sought to improve its collections system and case management process. The ﬁrm’s previous system was found to be archaic and outdated, and was perceived as slow and lacking in efficiency. After close analysis and regular in-depth meetings with the customer, AgreeYa suggested and implemented Coge...Read more
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