Cogent Collect is a web-based solution aimed at amplifying the collection of accounts receivables through the automation of processes that apply the best collections methods while minimizing risks. An innovative solution that enables ﬁrms and agencies to leverage remote working....Read more
Test automation has been hailed as the great savior of the software testing industry, there are in reality still many challenges that emerge as a result of test automation. It still goes hand in hand with coding in most instances. This has an impact on the potential beneﬁts of automation. Codeless test automation is the...Read more
The pandemic has meant an acceleration in digital transformation by months or even years. The move to digitization has accelerated, and the benefits will be permanent. – KPMG Study There is no doubt that the Pandemic has incrementally accelerated the push towards digital transformation for organizations across every industry. The new realitie...Read more
Modern workplaces have undergone a seismic shift due to the ongoing pandemic, with remote and hybrid working becoming the norm. The COVID-19 crisis has made it mandatory for organizations to transition from physical to digital workplaces. However, the changing business models are posing various challenges towards employee collaboration, teamwork, a...Read more
Employee Experience is the topmost priority for more than 50% of organizations. – Forbes 2020 HR Sentiment Survey While Employee Experience (EX) was not a new concept that emerged in 2020, the need for delivering an effective EX was expediated by the COVID-19 crisis and its resulting remote/hybrid working scenarios. In this era of social Read...Read more
Our customer is a startup business empowering enterprise retailers around the world with its leading-edge, science-based retail Software-as-a-Service (SaaS) product. The customer wanted to enhance and introduce new capabilities in their existing web application to match the market trends and customer demands. However, its limited development resour...Read more
Our customer is a leading global producer of renewable fiber-based packaging, pulp and paper products. The customer had recently adopted SharePoint as its choice of Document Management System (DMS). However, uploading various sales documents and business data on the existing SharePoint DMS was a cumbersome process for users. Additionally, navigatin...Read more
“74% of organizations plan to permanently shift employees to remote work even after the COVID-19 crisis ends.” -Gartner CFO Survey While 2020 may be considered the year of remote work, it was just the beginning as the trend would continue in 2021 and beyond. According to an Enterprise Technology Research (ETR) report “the percentage of Re...Read more
Recently, Salesforce was named a “Leader in the CRM Magic Quadrant” for the 13th consecutive year by Gartner. With around 20% of the global Customer Relationship Management (CRM) market share and a base of more than 150,000 customers, Salesforce is undoubtedly the number one cloud CRM offering. It delivers a top-notch platform for manag...Read more
Our customer is a leading creditors’ rights law firm that represents financial institutions and other businesses in the collection of delinquent accounts. It had recently acquired collection agencies using disparate and legacy infrastructure to manage consumer claims. This was limiting the firm’s strategic operations, making portfolio integrati...Read more
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