AI Powered Chatbot

For Microsoft 365

(Formerly Office 365)

Maximize Microsoft 365 (formerly Office 365) adoption at
workplace and deliver great customer experience


24×7 Support Service for in-place just-in-time help to the internal and external users

AgreeYa’s AI powered Chatbot, built on Azure AI, provides organizations with self-service and interactive way of answering employee or customer queries. It has helped many customers with improving adoption of new technologies/solutions, establishing governance, driving automation, and also reduced cost of operation while improving service levels of Service Desk.

You can be live with Chatbot in 1 week where we can help with quick configure, setup, customize, and deploy.


  • 20 – 40% reduction in the IT Helpdesk requests
  • 24X7 support at the employees’ fingertips
  • 3x improvement in user experience and adoption
  • 40% improvement in support SLA
  • Anytime, anywhere, access to help and information on any device

Key Features

Microsoft 365

A rich and growing set of Q&A and knowledgebase for different Microsoft 365 workloads, like, SharePoint Online, Exchange, Teams, OneDrive, Planner, etc.

Multi-Lingual Support

Supports 15+ languages to provide information in a user’s preferred language.

Customized Avatars

Build customized bot avatars with names and human-like conversation aligned with organizational culture and branding.


We can build customized bot avatars who can be named and used for human-like conversation anytime. They can be styled to reflect organization’s brand.


Continuously learning and enhancing Chatbot knowledge through user and bot interactions.


Ability to integrate with your organization platforms and application like SharePoint, Teams, Ticketing systems (ServiceNow, ZenDesk, Freshservice, etc.)

Scalable Platform

Easy to update, add to the current knowledgebase and implement for other applications/systems to meet the rapidly evolving needs


Frequent updates to the Chatbot with additional features, knowledgebase, and patches

Professional Services

Professional services available to extend the Chatbot and also to customize for specific use case.

Find out how AgreeYa’s Chatbot for Microsoft 365
helped a Government Organization Maximize its
Microsoft 365 ROI

About AgreeYa
Headquartered in Folsom, CA with over 1800 professionals, AgreeYa is a Microsoft Gold Partner and Cloud Solution Provider with 20 years of proven expertise in delivering software, solutions, and services to clients in the core areas of cloud, automation, mobile, analytics, AI and collaboration. As Microsoft global systems integrator we assist our clients navigate through their digital transformation journey.