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The Social Revolution is here. Don’t get left behind.
Connect with customers and prospects to increase
loyalty while reaping cost savings


Discover and Network
Boost Customer Support
  • Customers can get their questions answered by customer service agents, other customers, and external product experts
Content Creation
Promote Customer Advocacy & Communities
  • Customer communities that becomes your sounding board and focus group, while rallying behind your organization and its products/services
Collaborate and Communicate
Enable Customer Sentiment Monitoring
  • Get up-to-date customer reactions on social media and link to influencers in the customer community
Integration
Drive Event Communities
  • Extend the value of events long after they’ve concluded; attendees can connect with one another, access event content and contact experts

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