• Collaboration &
    Social Communication
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The Customer

The Customer is the leading integrated health plan provider in the United States. Founded in 1945, it is a not-for-profit, group practice program headquartered in California. The Customer serves more than 8.6 million members in nine states and the District of Columbia.

The Challenge

The Customer uses Jive’s Social Business Software which delivers popular collaboration tools like blogs, discussions, groups, profiles, connections, dashboards, pools, bookmarks, documents, tags, etc. They also uses MOSS 2007 as their document management system. The Customer wanted to leverage their existing centralized MOSS document management system rather than Jive’s own lightweight document management system. Hence, there was a need to integrate Jive’s collaboration systems with MOSS.

Because of our portal development project as part of the Customer’s business transformation mega-project, AgreeYa was engaged by them to build a Jive-MOSS 2007 connector which would enable collaboration and integration of enterprise content and documents.

The Solution

Based on the Customer’s requirements and our experience, AgreeYa recommended a Web Services based implementation to address the need for greater collaboration, improved communication, and robust security. Some of the highlights of the solution included:

  • Providing Jive access to the rich DMS (Document Management System) features of MOSS
  • Enabling collaboration and integration of enterprise content and documents on MOSS
  • Integrated search of enterprise content on MOSS from Jive
  • Ability to upload files, and apply document links to address the need for secure, centralized content storage
  • Give MOSS administrators a semantically-rich business rule language to help them define what, how, and when MOSS content gets socialized, to protect privacy while enabling powerful socialization at a very granular level—from strictly private to completely public.

The Results

AgreeYa’s experience in working on similar, previous engagements made it possible to quickly understand the Customer’s needs, assist them in prioritizing the requirements, and deliver the project on time, to achieve expected business benefits. The key benefits realized from this project include:

  • Seamless access to MOSS 2007 content through Jive plug-in architecture
  • Enhanced employee productivity by simplifying everyday business activities
  • Effective management and re-focus of content to gain increased business value
  • Enhanced end user experience from the application which provided a better connection between people, processes, and information.

The Technology

The application was developed using MOSS 2007, J2EE, Jive SBS 3.1, and Web Services to provide a robust and secure solution.