• Software Product Engineering
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The Customer

As one of the world’s largest technology products and solutions companies, the Customer operates in more than 170 countries around the world. They offer a complete technology product portfolio which includes infrastructure and business offerings that span from handheld devices to some of the world's most powerful supercomputer installations. The Customer offers consumers a wide range of products and services from digital photography to digital entertainment and from computing to home printing.

The Challenge

Large enterprises face challenges integrating their ERP and B2B systems with the information systems used by smaller suppliers. And small suppliers often do not have the IT infrastructure and resources needed to fully integrate with the systems of the large enterprises. As a large company the Customer was experiencing such challenges, especially with regards to obtaining accurate and timely Quality data from its repair providers. Therefore, the Customer engaged AgreeYa to assist their repair providers in translating and sending Quality data to their Quality Reporting Environment in their proprietary template.

The Solution

AgreeYa developed an automated, real-time supply chain solution called BizTradeTM. BizTradeTM is a Software as a Service (SaaS) based solution for enterprises that need to automate transactions between themselves and their smaller trading partners, with minimal infrastructure investment. BizTradeTM combines Microsoft's BizTalk Server and Office suite to provide a platform for seamless trading partner integration that improves supply chain efficiencies and yields lower cost of operation.

AgreeYa successfully implemented BizTradeTMs for the Customer and 75 of their repair providers, and is responsible for the following:

  • Onboard effort with the Customer’s repair providers: create and maintain repair provider profiles; provide implementation guide to repair providers; translate and monitor repair providers’ files to Customer format; production support
  • Provide repair provider data/logic validation for designated repair provider files: receive and repair data files from repair providers through web-based option or HTTPS post option
  • Provide and maintain host website and web service: to be accessed by repair providers
  • Post validated data to the Customer: translate received Quality data to Customer format upon successful validation
  • Maintain documented process: provide documentation, training and technical support to repair providers and Customer to enable efficient use of hosted website and BizTradeTM’s data upload process.

The Results

The Customer gained the following key benefits:

The Customer gained the following business benefits from the redesigned product:

  • Quickly implemented a secure, reliable trading partner relationships over the internet
  • Saved money by eliminating manual processing
  • Reduced errors and the cost of correction
  • Improved cash flow by significantly reducing the time and cost of order management, invoicing, and payments

The Technology

BizTrade's technical specifications include:

  • RNIF 1.1 and RNIF 2.0 Support
  • Encryption and signature with S/MIME
  • RosettaNet, CIDX, PIDX messages
  • Out-of-the box implementation of all existing
    RosettaNet PIPs and CIDX, PIDX schemas