Despite the morose economic landscape, the business services sector has seen significant growth in recent years. Firms in this broad sector provide a variety of services such as travel management, staffing, printing and facility management. One of the reasons for this growth is the fact that these functions are progressively being outsourced, allowing companies to take advantage of the economies of scale and specialized expertise provided by these business services firms. However, with this growth comes commoditization and customer service becomes key to gaining competitive advantage.
AgreeYa has experience helping business services firms become more efficient so that they are equipped to handle any growing pains and ultimately provide even more value to their customers. The efficiency of service providers is partly founded on their IT function and hence AgreeYa helps them leverage IT solutions such as enterprise collaboration, virtualization and mobility to strengthen and streamline their operations.
Agreeya has engaged with numerous business services customers including a world leader in personality, career, and organizational development assessments as well as a national market leader in printing solutions services.